What are my options in a rear-end accident if the at-fault driver’s insurance refuses to cover my repair costs?

UPDATED: Jul 17, 2023Fact Checked

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Jeffrey Johnson

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Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

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UPDATED: Jul 17, 2023

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UPDATED: Jul 17, 2023Fact Checked

You can sue the at-fault party for negligence. Your claim is against the person who damaged your car, not their insurer, whose obligation is to their insured, not you. Your “damages” (what you sue for) would be the cost of repairs to your vehicle, plus other out-of-pocket costs you incurred due to the accident (such as car rental or towing expenses).

If the other driver’s insurer will not voluntarily offer you compensation, you can file a lawsuit against the at-fault driver for the cost to fully repair your car. If the other driver is at fault in causing the accident—and in a rear-end collision, the rear driver is legally presumed to have been at fault, since it was his or her duty to maintain a safe following distance and speed, such that he or she could stop in time. If you are within the state’s small claims threshold amounts, you can sue in small claims court on a pro se (as your own attorney) basis, to save on legal fees. (Another advantage: small claims court is faster than other courts, so you will get a resolution more quickly.)

The other option for reimbursement is to have your own insurer pay the expenses, less the collision deductible—assuming, that is that you have collision coverage on your insurance policy. Collision coverage is available regardless of who was responsible for the accident. Your own insurance company will then seek reimbursement from the at-fault driver. The advantage of submitting a claim to your own insurer is that you will get the money faster (even quicker than through small claims court), without the cost, time, and effort of a lawsuit; the disadvantage is that you will have to pay your own deductible out-of-pocket.

In addition to compensation for the repairs, you are entitled to be reimbursed for other expenses that are reasonably incurred because of the collision, such as towing charges or any rental car expenses. If your car is expensive or new (or almost new), you may be able to recover for its “diminished value,” even if it is repaired. Diminished value is the difference between the value of your car at the time of the collision and what it is worth after repair. The more serious the car damage, the greater the decrease in value will likely be. Note, however, that dismissed value claims do not apply to cars that have been totaled—i.e. when the cost to repair exceeds the then-current value of the car, in which case you receive the then-current (or “blue book”) value.

To get a fair settlement from your rear-end collision, you will need to show evidence of your claims. Showing a police report will help show the fault of the other driver, though as written above, the presumption is that the rear driver was at fault, greatly simplifying establishing fault. To prove the cost of repairs, provide accurate bills for the repairs done to your car. Also, provide receipts from any costs incurred for towing or rental cars (this also includes receipts from alternate transportation, such as from Uber, taxis, mass transit, etc.) that were paid while waiting for repair of your car. To prove that your car has lost value due to the accident, the best evidence is an appraisal performed independently by a diminished value expert, comparing the pre-accident worth of the car and what the car is worth after the repairs.

Case Studies: Handling Rear-End Accident Repair Costs Disputes

Case Study 1: Pursuing a Lawsuit Against the At-Fault Driver

After being involved in a rear-end accident, Mark’s car sustained significant damage, and the at-fault driver’s insurance refused to cover the repair costs. Frustrated with the insurer’s denial, Mark decided to take legal action against the negligent driver. He filed a lawsuit for negligence, seeking compensation for the repair expenses, towing charges, and rental car costs he incurred while waiting for the repairs.

With the help of an attorney, Mark presented evidence, including the police report and accurate bills for repairs and other expenses, to support his claims. Ultimately, the court ruled in Mark’s favor, holding the at-fault driver responsible for the full repair costs and additional expenses.

Case Study 2: Utilizing Personal Collision Coverage

Samantha was involved in a rear-end accident, and her car required repairs. However, the at-fault driver’s insurance was reluctant to cover the costs, leading Samantha to consider alternative options. As she had personal collision coverage on her insurance policy, Samantha decided to file a claim with her own insurer.

Although this involved paying her collision deductible out-of-pocket, Samantha’s insurance company quickly reimbursed her for the repairs, sparing her from the time-consuming and costly process of pursuing a lawsuit. With the help of her insurer, Samantha’s claim was successfully settled, ensuring her car was repaired promptly.

Case Study 3: Seeking Diminished Value Reimbursement

Following a rear-end collision, Emily’s car was repaired, but she was concerned about its diminished value due to the accident. Emily decided to consult a diminished value expert to assess her car’s worth before and after the repairs. Armed with this appraisal, she approached the at-fault driver’s insurance company to seek reimbursement for the diminished value.

Emily provided evidence to support her claim, including the expert’s appraisal and the pre-accident worth of her car. With the assistance of an attorney, Emily successfully negotiated a fair settlement with the insurer, compensating her for the lost value of her car caused by the accident.

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Jeffrey Johnson

Insurance Lawyer

Jeffrey Johnson is a legal writer with a focus on personal injury. He has worked on personal injury and sovereign immunity litigation in addition to experience in family, estate, and criminal law. He earned a J.D. from the University of Baltimore and has worked in legal offices and non-profits in Maryland, Texas, and North Carolina. He has also earned an MFA in screenwriting from Chapman Univer...

Insurance Lawyer

Editorial Guidelines: We are a free online resource for anyone interested in learning more about legal topics and insurance. Our goal is to be an objective, third-party resource for everything legal and insurance related. We update our site regularly, and all content is reviewed by experts.

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